Brightwell Water Alarm on the Q200 – What It Means and How to Fix It
If you’re seeing a Brightwell water alarm on the Q200, it means the system has detected a fault with incoming water flow or the connected conductivity sensor. In this video, we explain what causes this alarm and how to silence or resolve it.
The water alarm is a protective feature designed to stop the chemical pump when water supply is compromised or abnormal conductivity is detected.
🚨 What Triggers the Q200 Water Alarm?
Common causes of a water alarm include:
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No water flow to the Q200 unit
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Blocked or disconnected water inlet
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Faulty or miswired conductivity probe
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Probeless mode configuration error
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Air trapped in pipework
The system will alert you with an audible alarm and an on-screen message.
🔧 How to Clear the Water Alarm
- Check the water supply to ensure good flow
- Inspect the probe and electrical connections
- Verify if the Q200 is in the correct mode (sensor vs. probeless)
- Silence the alarm by pressing the Acknowledge button
- Restart the system if needed
Always confirm the underlying issue is resolved to prevent repeated alerts.
🛠️ Need Help with Q200 Alarms?
24 NRG Group provides expert installation, troubleshooting, and repair services for all Brightwell systems. We’ll help you get back up and running fast.
👉 Contact Our Team
